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SHIPPING & RETURNS

 PRODUCTION PERIOD:

We produce our garments using a pre-order method that allows us to optimize shipments and produce more sustainably by avoiding overproduction.

We have organized our production by dividing the month into two phases, two weeks of order collection and two weeks of production.

Therefore Orders received from the 1st to the 15th of the month will be produced in the following two weeks and shipped on the 30th/31st of the same month, while orders received from the 16th to the 30th/31st will be processed and shipped on the 15th of the following month.

SHIPPING:

All packages are insured with a tracking number, which will be sent by email at the time of shipment.

ITALY: FREE SHIPPING

UE: 10

Extra UE: 15€

 

 RETURN:

YOU HAVE 14 DAYS SINCE YOUR ORDER DATE TO ASK FOR A FULL REFUND.

Taxes, duties, charges or the return and shipping fee are borne by the consumer.

Refunds will also be set at the price you paid and not the price in the currency concerned at the date of refund.

Send an email to inform us of your return at info@evropa000.com

Place the item(s) in the original shipping box.

Close the box and the tape it securely.

Post your parcel using any of your preferred methods.

We recommend posting within 5 working days of your Return.

We regret that we cannot be held responsible for anything lost or demaged in transit. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

A refund will be issued to your original payment method within 5 working days.

Return Adress:

Evropa

Via Martiri della Libertà 31

26010 Robecco D'Oglio (CR)

Italy

 

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